Would you build a house on a foundation of mud and straw? Of course not. Yet that’s precisely what many organizations do when they shortchange Buyer Acumen—the deep, intentional understanding of your buyers that buyer-centric selling depends on—and proceed directly to building out their sales enablement programs, content libraries, training curricula, and messaging frameworks. The […]
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The Data Is Worse Than the Headlines Suggest Gallup’s 2026 State of the Global Workplace report landed last week, and the numbers should alarm every sales leader. Why? Because global manager engagement has collapsed from 31% in 2022 to 22% in 2025—a nine-point drop in three years, with the steepest single-year fall between 2024 and […]
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In this post, I’ll explore one of the most consequential (and most ignored) business problems hiding in plain sight inside middle-market companies: the staggering performance gap that opens up when your sales team operates without a formal, buyer-aligned sales process and a cohesive sales methodology that sellers actually adopt and managers actually coach to. We’re […]
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Sales teams are working harder than ever, yet many aren’t improving. Activity doesn’t equal effectiveness—or growth. That’s why I created the CoNavigator Revenue Intervention Sprints: focused, high-impact solutions that address your most critical revenue constraints. Pipeline Creation: Setting more & better quality appointments Opportunity Conversion: Improving opportunity win rates Account Expansion: Growing accounts strategically The […]
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Introduction This piece is a little different from what I usually publish. I’ve been thinking a lot about the connections that create high-performing workplaces and world-class sales teams—and I’m concerned we’re not seeing enough environments where people can truly thrive. Over the years, I’ve learned that performance isn’t just about talent. It’s about how behavior, […]
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How does your sales methodology stack up against the best? In this article, I’ll explore B2B sales methodology differentiators—the mindsets, skills, and behaviors that top performers use to win more deals and build lasting customer relationships. The content was forged from 16 years of conducting Top-Performer Analyses, so you can compare how your sales methodology […]
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Executive Summary Sales leaders often chase fast sales training implementations to hit time-to-value targets. The problem? Research shows short programs rarely drive adoption or mastery—especially for a full methodology. Extended, science-backed sales training using bite-sized learning, spaced repetition, retrieval learning and practice, and weekly manager support (including coaching) delivers far higher adoption. Over 75% adoption […]
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CEOs, Sales Leaders, and Enablement Professionals of all flavors: Today, I want to talk about that thing we’ve said for years is our competitive advantage, but on which we rarely walk our talk. Yes, I’m referring to our people, our talent, and for us, specifically—our sales force. “Our people are our competitive advantage.” – Said […]
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CEOs, Sales Leaders, and Enablement Professionals: Today, I want to talk about something that may be a bit uncomfortable and may even upset some of you. But the title of this article includes “Straight Talk” so I’m going on the record about things I see that hold companies back from getting better sales results. Buckle […]
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“What if your ‘top producer’ isn’t your best performer? And what if promoting them could hurt your team?” In this article, I reveal the critical differences between top sales producers and top sales performers. Top-performer analysis reveals what truly drives consistent success — empowering leaders like you to hire smarter, train and coach more effectively, […]
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